On Wealthsolutions and Wema Bank

I have recently being so busy with some business intricacies that I find it hard to create time for blogging. I visited treasureline again last week to finalise my own investment.

I did visited wealth solutions as well to satisfy my curiosity as to how the whole process works. I went with a very good friend of mine as well who is able to navigate his way round the big city. The office is situated on 63 MKO Abiola Way, opposite Dikat House, beside the Mount Zion faith Ministry office on ring road, in Ibadan.
While I never got inside the main building due to the population, I could see young and old people under a make shift tarpaulin rented for the purpose of sunshield to cater for the unending streams of people who flock the office to invest.
I sincerely did not get to speak with any officials at the main office, but I spoke to a semi-illiterate guy who is an agent for wealth solution and who seems and claims to know nearly everything about the scheme.
From my interview with him, I noticed that they copied the Treasureline business model. They now go a step further by making sure that pay-off period is within 6-8 weeks as opposed to Treasureline’s style of operational week.

While admitting that the MD of wealthsolutions copied the treasureline idea, the agent further accused Treasureline of Invoking the wrath of EFCC on wealthsolutions. This I probe further and he doesn’t seem to have concrete proofs for.
I then further asked him on what Wealthsolutions invest the capital into and he told me they do invest in Oil and gas, forex, Real Estate, Stock markets e.t.c.

He later gave me a slip on the available slots as detailed below:
Slot Amount Invested Amount Pay-off
3 slot 3,900 10,000
7slot 9,100 30,000
9 Slot 11,700 40,000
15 slot 19,500 70,000
21 slot 27,300 100,000
23 slot 29,900 110,000
31 slot 40,000 150,000
41 slot 53,300 200,000
Etc.

He further told me that the process is that you pay into the account of Wealth solutions, and then take the teller slip with you to the office to obtain an application form from one of the agent which you’ll fill and submit with two passport sized photograph and then afterward come back for your slip.

I later thank him as he rushed towards another person who called his name.

I don’t think I’ll be investing too much into wealth solutions as I seem not convinced with the information available to me. I am even scared of the office they use as its infact a fraction of what a normal office will look like. I am considering risking 15 slots and see what that produces after 2 months. Like my watchword as an investor is, “I wont invest what I cant afford to lose!”

On another note, I decided to visit Wema Bank to withdraw some cash for my upkeep as well as transport as I have exhausted all I had. I dashed into the main banking hall of the Mokola branch only to see a long queue of customers waiting to be served. I, being an impatient person muttered under my breath after a period of almost 20 minutes waiting. On looking towards the service till, I could only see just two cashier serving almost a long line of about 60 people!. I am seriously not kidding. Behind those cashiers, I could see another woman behind her desk leisurely discussing with two other staff in a busy body way. Towards my very left, another staff walked in and started disturbing one of the cashiers on the till. I was so annoyed…..

While some of you will blame me for using Wema Bank, I still see no reason why they should lack good customer service. The staffs do not seem to understand the reason why they are being paid to work as bankers. Many people, especially the oldies are left to their fate as they queue for long hours in the bank.

Isnt it quite unfortunate that so many businesses like this lack god customer services?
As far as I am concerned, the customer always come first, and more staff should have been drafted in to cater for the increasing demand. But this doesn’t seem to happen.
What basically brings back customers to businesses is when they are treated right and fairly.
As an aspiring entrepreneur, I plan to ensure that every small business that’ll be created by me will be based on delivering good customer services as this will make me happy and also make my customers happy. I prefer it to be a win-win or 50/50 situation rather than me thinking of the profits and leaving my customer out of satisfaction.

I won’t be closing my Wema Account; at least for now based on personal reasons, as this is the only avenue for collecting some little allowances. Until Wema Bank changes their customer services, I guess we all (the customers) will be at their mercies.